I would 100% order from them again. Based on my daughter's measurements she would need a custom dress which requires contacting Azazie. Because it was custom made, we couldn't return it. Thank you. Hope this helps! Find the perfect made-to-order bridesmaid dresses for your bridal party in your favorite color, style and fabric at Azazie. Pocket Square in Azazie Dusk $15.00. "Free returns" is available for standard size dresses. GET 3 FREE SWATCHES! When the dresses came in, the measurements they used were not the measurements we gave. Do not support this company that is willing to swindle their customers. or 4 interest-free payments of $19.75 by. Pink and Neutral mix and match colors. I am actually looking at their website now and wanted to surprise my fiance. I will pass your feedback along to our production team to see if we can extend our window though. Rush Product Now Available For Select Styles. My sister ordered her dress here and I saw how quality and beautiful the dress is. AZAZIE has a consumer rating of 3.06 stars from 17 reviews indicating that most customers are generally satisfied with their purchases. I can assure you our Customer Service team regularly receives stellar remarks but this has been a trying time for everyone and compassion and understanding is appreciated in these unprecedented time. Instead, we had to pay additional money to have the dresses altered to the measurements we provided Azazie. Dress Color: Rust. I do see you reached out to customer service and that is the best route as they can provide you with more details and options for last minute needs. Our design team takes pride in sourcing high quality fabrics and creates amazing designs as commented by many other users. Thank you for your feedback. Best wishes to you and yours. Ordered two sample sizes and then chose the size that fit me best (to order in the actual bridesmaid dress). Azazie wedding dresses with size 0-30 and free custom sizing . Find solid color neckties matched to all Azazie colors, or design in these colors anywhere you see our customize option. Being a bridesmaid shouldn't cost an arm and leg ;). Azazie Bekah. Definitely recommend to all the brides out there who don't want their friends to resent them! Find the perfect made-to-order bridesmaid dresses for your bridal party in your favorite color, style and fabric at Azazie. Free Garment Bag - $9 Value >>. Returns 3. Shipping 3. Prom season is here, and you deserve to look and feel amazing for your big party! Azazie needs to choose better sample sizing and make sure that the sample accurately reflects the size of the dress you are ordering. We also don't offer rush production at this time. You were refunded the correct amount, your item cost plus tax. Rust Wedding Color Inspiration - Azazie Catch the coolest bridal squad in town pairing their matching Azazie dresses in Rust with black leather jackets. With regards to our cancellation policy. Customer service was very responsive and willing to work with me on shipping the dress sooner since I was in such a time crunch (spent/wasted a month waiting for the terrible dress from the previous site). Find the perfect made-to-order bridesmaid dresses for your bridal party in your favorite color, style and fabric at Azazie. However, the fit was insanely stupid. Apr 23, 2019 - Shop Azazie Bridesmaid Dress - Azazie Ashley in Chiffon. This company responds to reviews on average within 11 hours. Hello Nanette, I'm so sorry about that. Adrean. Azazie does have sample dresses you can "order" for what is basically the price of shipping to and from you. I expected better service. Our return policy clearly state shipping is not refunded if an item is returned https://support.azazie.com/hc/en-us/articles/115005951206-What-is-your-return-policy-. "Free returns" is available for standard size dresses. Available in full size range (A0-A30) and in custom sizing. We have been inundated with contacts as the pandemic known as the coronavirus impacted production times across the bridal industry. Find the perfect made-to-order bridesmaid dresses for your bridal party in your favorite color, style and fabric at Azazie. I received SO many compliments on my wedding day about the dress i was so pleased with this website. It is 72 hours as we are a made to order company. Hello Loren, I'm so sorry you feel that way. Extremely versatile and would recommend to anyone! With everything going on with the world (COVID-19) I got the best customer service from Emily. 1-833-829-5168 to get your exclusive offer. Value 3. Necktie in Azazie Aurora Teal from $40.00. Free Returns. My daughter's dress turned out ok miraculously, but reeked so badly upon arrival that even after 2wks of hanging in front of an open window, she had to have it dry cleaned. I have tried for several days at different times throughtout the day to reach Azazie. Adrean April 21, 2021 17:24. "Customer service" refused to acknowledge the wrong refund amount. Free Custom Size. Pro tip: They have a whole section of dresses that have pockets! Pocket Square in Azazie Mist $15.00. Msg frequency varies. Free Garment Bag - $9 Value >>. Reviews ( 1 ) CA$119. I was going to re-order them and give this company a second chance, but the price went up $50 per dress and Azazie won't honor the original sale price. This wonderful cold-shoulder style complete with a back keyhole and fierce side slit is perfect for an adventurous bridal party. Free Returns. We use cookies for analytics, personalization, and ads. Quality 3. A free inside look at company reviews and salaries posted anonymously by employees. "Free returns" is available for standard size dresses. Color can actually vary quite a bit, depending on the fabric... We highly recommend ordering swatches before deciding on a color or fabric so you can see the true color quality of each fabric in person. Take your business elsewhere. Free Custom Size. Azazie Mckell. Gain trust and grow your business with customer reviews, To find more information about reviews and trust on Sitejabber.com please visit. Custom dresses cannot be returned for any reason and are final sale. Free Returns. So it is appreciated to post a review with order id and images via this link (add reviews). The size came in and fit completely differently (tight on shoulders and waist where it had fit with extra room in the sample size). First of all my dress got here about 2 weeks in advance than scheduled! Tip for consumers:Shop by dress style, color, or even shipping time. Apr 23, 2019 - Shop Azazie Bridesmaid Dress - Azazie Ashley in Chiffon. Hello Vandy, I am sorry for the confusion. You couldn't pay me to try them again. I ended up getting what was technically a bridesmaid dress but it was awesome and cost about half the amount I was looking to spend so I saved quite a bit. 3.2. Consent is not a condition of any purchase. We are in our busy season so our Try-at Home selection is a bit low. Reply HELP for help I am so sorry we had not reached your order at the time of your review. Up to 30% Off ALL Jewelry & Headpieces! We've told everyone we know to steer clear. Necktie in Azazie Sunset from $40.00. I had my daughter measured for an Azazie dress by a professional seamstress. We've located your order and am working with a Supervisor on the team to reach out to you to resolve this. If I didn't go out of my way to order 2 different samples, then I would agree. Dusty Rose Bridesmaid Dresses . This company is based in United States. After checking all the typical prom dress stores and sites and not finding anything I really loved I found Azazie. When I requested that the company mail me two sizes (as I paid for the samples, spent time trying them on, and chose my correct size), they asked for a picture of me measuring myself to prove that I was the size I was ordering. Pocket Square in Azazie … Its beautiful back keyhole detail paired with a lovely V-neck and fierce side slit will have your bridal party looking their best while standing by your side. I get that a lot of people like Azazie, and I'm glad they had a good experience. I needed a floor-length dress in a specific shade of purple in a short enough amount of time to have any alterations done. See more here. And because it arrived on the very last day of the delivery window, I had to tailor it myself. After dealing with an online site that sent me a terrible dress that was too small, and took my money while refusing to give me a refund, I found Azazie. Ordering online can be stressful, especially when you are unfamiliar with a company and are ordering for such an important event! reminders) from Azazie at the cell number used when signing up. Thank you for your feedback. My first experience with Azazie was as a bridesmaid in my best friend’s wedding. I sent a private message hoping you could please provide some details as to the issue you experienced. As the support team tried to explain, shipping costs are not refunded. I have been beyond impressed, and she eased some stress I had, and as she couldn't fully help me (it was beyond her control) she helped me in the only way she could. I ordered a dress in January for an April wedding. Knotty Tie Co. is not affiliated with Azazie. See more here. Absolutely no logical reason for this. Are you guys behind on shipping due to the coronavirus. I will update this review if customer service ever gets back to me, but I have little hope that they will. Necktie in Azazie Steel Gray from $40.00. Love the way you look in the Dakota. We do recommend ordering samples before ordering a dress to ensure the style and size needed. And if you aren't seeing the color you want, it means we do not offer it at this time. I won't contact the Azazie again(( Improve your service please. Additionally, if someone has a problem with the sample vs real size of the dress they ordered, the customer service team needs to handle it efficiently and in a timely manner. cart I ended up buying another dress from Azazie, and recommend them to anyone who needs a good dress. Whether you are attending prom for the first... We’re in this together! On a budget bridesmaid dresses with 60+ colors . Love is beautiful, we just dress it. I also felt bad … We appreciate everyone's understanding during this unprecedented time. Absolutely beautiful and perfect for the occasion in which it is needed. To ensure a perfect match, we recommend verifying colors with our free ColorMatch Chart before ordering. Ball Gown wedding dresses - Azazie Allegra . Shop Azazie Bridesmaid Dress - Azazie Jakayla in Satin and Matte Satin. Also reading other reviews since my experience; I've discovered others have problems with their Customer Service. Amazing color & style options . I hope it was to your satisfaction. Follow. If shopping today our delivery windows are accurate but we are unable to expedite or rush any orders. Photo credit: @jameschernisphotography By Signing up via text, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. I thank you for the feedback and hope you have a wonderful day. I am so sorry it has taken time to reply but it was more difficult than it should have to reestablish our business account here. That and then if someone is sick they are not to come to work put us in a tough situation, so sorry about this delay in responding. Custom dresses cannot be returned for any reason and are final sale. Stay safe with our COVID-19 guide. Rust is a classic hue that is associated with roses, love and passion. Poor customer support. See more here. I ordered 2 dresses, checked the status a few weeks later only be told the order was canceled due to non payment. I'm 5'10". Ordered that size in the real bridesmaid dress. Unfortunately we are unable to make changes to the designs of our dresses including colors. i am getting married in 5 weeks! Those that signed up to be notified will be when the selected dress is back in stock. This card is not anywhere near the limit, so there should not have been any issues. How do I determine my standard size? We had such a great experience that I always knew when it was my time to get married, I would not hesitate to have my bridesmaids order their dresses from there as well! I was contemplating on using them or azazie, I have never used Azazie before, but on their website and from others, I had heard great reviews and the fact that they can also customize dresses. I've been a bridesmaid 9 times so I've had to buy thousands of dollars worth of dresses over the years. Hello Inez, I do see you have worked with the team and have resolved the issue.
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